Refunds and Cancellations
ReverseHealth is committed to providing our customers with high-quality products, keeping your health goals, your general well-being and your pockets in mind.
Our money-back-guarantee is only valid for first time orders of ReverseHealth supplements and is limited to one return per customer per product. The 14-day period begins on the day you receive the product.
What qualifies for a refund?
Please contact us at firstname.lastname@example.org if you experience any of these issues:
- Incorrect supplements received, either wrong product or brand
- Damaged packaging or seemed to have opened during the delivery process
- Incorrect prescribed amount
- Customer experienced a severe physical reaction after consumption of the product
- The expiry date is due in the next 3 months
We cannot grant refund requests for products ordered by mistake or for any other reason than stated above due to health and contamination risk concerns.
How can you claim a refund?
The refund can be claimed within 14 days after the product has been received by. Send an email to email@example.com with
- Shipment number and date of delivery
- Issue at hand
- Picture of the product you are having issues with
*** No refund request shall be taken into account after 14 days of receiving the product.***
HOW TO CANCEL AN ORDER
Order cancellations can be requested by email and will be granted ONLY if the order has not yet been dispatched.
Send an email to firstname.lastname@example.org with
- Order number and date of order
- Mention your request for cancellation and refund
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
***We reserve the right to forfeit the guarantee if we suspect any abuse of our money-back-guarantee offer.***